Miso Robotics has partnered with beverage dispenser manufacturer Lancer Worldwide to build an intelligence backed, automated beverage dispenser for the quick-service restaurant industry.
The intelligent automation start-up provides both robot-as-a-service (RaaS) and software-as-a-service (SaaS) models and, with Lancer, it identified a need for beverage automation in commercial kitchens.
According to the collaboration, such commercial kitchens have long been plagued with inefficiency as workers look to navigate compact fast paced environments, and contend with unpredictable order volume during shifts.
The new automated beverage dispenser will integrate with the point of sales system and come equipped with a guided workflow for employees to ensure accurate order completion synced with driver and customer arrival times.
Furthermore, the machine will be able to automatically pour drinks and advance beverages to enable an easy grab-and-go format for staff. When an order comes in, the connected approach will allow the beverage dispenser to ‘know’ the beverage needs associated with the order and will automatically issue the appropriate sized cup, begin pouring and seal the drink.
The partnership added the entire process is timed to complete as close as possible with the time the meal/remainder of the order is ready for hand off to the customer or delivery driver.
“Order fulfilment is a major factor for customer satisfaction and operators can’t afford to have a beverage left behind when a delivery driver or customer visits,” said Jake Brewer, chief strategy officer of Miso Robotics.
“We are extremely excited to create a product that will not only make the lives of those working in commercial kitchens better, but will be a game changer for the industry as a whole to deliver a world-class customer experience.”